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The CARE Team Philosophy: What It Is and How It Supports Cancer Care  

The CARE Team Philosophy: What It Is and How It Supports Cancer Care 

Cancer care is never carried out by one person alone. It is a team effort, with oncologists, nurses, pharmacists, pathologists, patient support teams, caregivers, and many others all supporting the patient. 

That is the idea behind our CARE Team philosophy at Daiichi Sankyo. CARE stands for: 

  • Collaboration, 
  • Accountability, 
  • Respect, and  
  • Execution.  

It is how we serve the oncology community as one coordinated team focused on people who need innovative medicines and solutions.

What Do CARE Teams Do in Oncology Care?

CARE Teams are designed to support the broader care ecosystem in practical, coordinated ways. Our customers are also working as teams, and their needs often connect across clinical information, access, reimbursement and day-to-day treatment. When our colleagues understand how a practice operates, we can identify the right CARE Team member and respond more thoughtfully to help create a more seamless experience. 

CARE Teams also help bring innovation to patients in a meaningful way. A medicine creates value when the science is understood, providers know how to use it appropriately and patients can benefit from it in real-world care. Our job is not only to communicate data, but to translate innovation into daily practice.

“I believe advancing cancer care requires both innovation and humanity.”
— Kenji Shigeta, Head of U.S. Oncology Business Division

Who Is Part of a CARE Team?

Through the CARE Team model, Daiichi Sankyo brings together colleagues across sales, field medical, and market access. Each person brings different expertise within their defined role, but the goal is the same: understand what customers and patients need and coordinate our efforts appropriately.

Why Does Collaboration Matter in Cancer Care?

A CARE Team works well only when people are willing to help each other and focus on what will have the greatest impact for healthcare providers and patients. 
 
To me, collaboration is not only about completing my own task. It is also about recognizing when a colleague’s work may have a bigger impact and stepping in where I can. When we align around a common goal, we build stronger relationships and serve patient communities more effectively. 

That commitment comes to life through education, advocacy, outreach and local events that keep us close to the realities of patient care. 

How Does the CARE Team Model Help Patients?

Not every patient has the same access to information, specialized centers or resources. By partnering with oncology practices, CARE Teams can help more providers access the latest information and tools.  

Our goal is to be a partner of choice—not simply because of our medicines, but because the oncology community trusts us to work with them over time. In my experience, trust is built through small moments: listening carefully, following through and being there when customers need help.

Why Is This Work Personal to Me?

For me, this work is deeply personal. Having seen the impact of cancer in my own family, I understand how much patients and loved ones depend not only on treatment, but also on the strength of the teams surrounding them.  

As oncology continues to evolve, Daiichi Sankyo remains committed to being a trusted partner. The CARE Team model is one way we put that commitment into action: by working together, learning together and keeping patients at the center of every decision. 

Watch the spirit of teamwork and compassion that defines the CARE Team model in Showing Up for Patients: CARE Teams Inspire Hope in Their Communities.

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